FAQs
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GENERAL
At Di-Or Clinic, we offer FREE consultations with our highly trained Skin Therapists to provide you with all the information you need about the treatments that are best suited to you. As everyone’s skin is different we all have different skin goals. That’s why together we create a personalised treatment plan, so you can achieve beautiful glowing skin.
Our consultations are obligation free. So book your consultation today!
Each person’s skin is different and will vary depending on what treatment you have. The majority of our skin treatments require no downtime and your Skin Therapist will take you through a post-treatment care regime that will fast-track your results.
Each procedure is different.
Less invasive treatments (such as Microdermabrasion, Hydrafacial and superficial Cosmedical Grade Peels) give more immediate results. More invasive treatments (such as Thermolift Fractional RF Skin Needling, Cryolipolysis (Fat Freezing) and deeper Cosmedical Grade Peels) may take longer to see full results. At your obligation free skin consultation, your Skin Therapist will advise on a personalised treatment plan.
We recommend combining your skin treatments with LED Light Therapy. We provide, Red, Yellow, Blue and Green LED Light Therapy skin treatments and these all work on a cellular level to leave your skin energised and youthful. Deep penetrating LED lights are designed to be soothing, target deep into skin cells to heighten their internal functions, photo-stimulate dermal blood flow and induce faster healing, reduce acne and treat rosacea.
Aftercare skincare is required to ensure that you receive maximum results with minimal side effects to the treatments we offer. Your Skin Therapist will discuss this with you to create a personal approach for your specific needs.
As there are many different grades of chemical peels this will depend on what type of peel is used and the condition of the skin. Certain medications and health issues may have an increase in adverse side effects. This may include redness, inflammation and mild to moderate peeling is usual for 1 – 5 days post peel. The stronger the peel, the more intense the redness, peeling and downtime.
Skin Needling and Fractional RF are similar in the sense they both cause a controlled wound which then triggers a healing response where new collagen and elastin fibres are produced. Skin Needling is an organic way of stimulating Collagen and Elastin production whereas Fractional RF uses a combination of dermal stamping and Radio Frequency. Radio Frequency uses deep thermal effects which result in contraction of the collagen fibres. This will give a tightening effect after the treatment.
Both treatments have minimal discomfort due to the application of a topical aesthetic prior to the treatment.
HYDRAFACIAL FAQs
HydraFacial is a no-downtime, non-surgical skin resurfacing treatment that achieves the results of an advanced facial in just 30 minutes. The secret to HydraFacial is a patented spiral tip that can simultaneously exfoliate, clear blocked pores and deliver nourishing serums. Immediately after treatment you will see an instantly noticeable improvement in skin tone and texture.
HydraFacial delivers long-term skin health and can be tailored to meet the specific needs of all skin types. The treatment is soothing, refreshing, non-irritating and immediately effective.
The HydraFacial treatment is designed for all skin types. Even the most sensitive skin easily tolerates the HydraFacial treatment. Your physician or skincare professional may choose specific treatment serums and/or customize the treatment for your unique skin conditions and needs. Consult your physician or skincare professional for a skin evaluation and sensitivity test.
Our goal is to help support you in a balanced lifestyle. That’s why HydraFacial is a fast, efficient treatment that takes as little as 30 minutes. You may put on makeup and return to your normal activities right after the treatment since there is no downtime.
Many clients report seeing instantly visible improvements in skin tone or texture after just one treatment. The smooth results and hydration may last 5 to 7 days or even longer after the first treatment. As you have additional Hydrafacial treatments the result will last for longer each time. We don’t believe in quick fixes, so one treatment per month is recommended for improving the appearance of fine lines, wrinkles, brown spots, oily and congested skin. Continued HydraFacial treatments are highly recommended to maintain skin health results.
No. Hydrafacial is a comfortable treatment that is pain-free and requires no downtime.
CHEMICAL PEEL
Mesoestetic COSMELAN DEPIGMENTATION PEEL
Cosmelan Depigmentation Peel is a moderate chemical treatment designed to decrease areas of hyperpigmentation, reducing the dark spots that occur due to sun exposure, acne, aging, and hormone fluctuation.
Cosmelan inhibits an enzyme called Tyrosinase, responsible for the manufacture of melanin. By slowing the melanin production, dark spots will soon fade.
Di-Or Clinic is a top provider of aesthetic treatments in Melbourne. Using the Cosmelan Peel, Di-Or Clinic can significantly improve the look and texture of the skin.
The Cosmelan Depigmentation Peel can be safely used on the entire face.
The ideal candidate for a Cosmelan Peel will be someone in good health and understands the treatment process and its benefits.
Cosmelan Depigmentation Peel is performed at the Di-Or Clinic’s Melbourne location, in Pascoe Vale.
The Cosmelan Peel is not painful. Patients report a brief stinging sensation immediately as the peel is applied, although this lasts only a few minutes.
No, there is no need for any anaesthesia before the Cosmelan Depigmentation Peel.
After the skin is cleaned, the Cosmelan solution will be applied to the face. Patients will remove the mask at home, in approximately six hours. Over the following several weeks, specific after-care creams will be used on a daily basis.
It takes less than half an hour to put the Cosmelan mask on in the Di-Or Clinic.
Two to three days after the treatment is applied, the skin will begin to flake and peel. For these first few days, the face may feel tight, itch, and be slightly red.
After about one week, you will see the skin beginning to look brighter and more even in tone.
Patients are normally ready to return to work in a week or less, as soon as the heavy peeling has passed.
As long as proper skin care is continued, the results from a Cosmelan Peel can last for months.
The Cosmelan Depigmentation Peel is extremely safe for all skin types. The side effects of the treatment may include temporary redness and itching. More serious complications are rare but can include burning or scarring, particularly from excessive sun exposure immediately after the peel.
If you are pregnant, nursing, are experiencing active rosacea, or have been using Accutane in the last six months, the Cosmelan Peel should be postponed.
Cosmelan Depigmentation Peel is an extremely cost-effective treatment, with the results lasting for months to come. The consultation, treatment, follow-ups, and take-home products are all included in the price.
Di-Or Skin Rejuvenation Clinic accepts cash, all major credit cards, and payments made through PayPal and ZIP. Contact our office for specific pricing.
ULTHERAPY® MINI FACELIFT
No. Ultherapy is a technique that is a non-invasive procedure that addresses the skin layers to give you a mini facelift without the surgery.
Lasers typically address issues in the superficial layers of the skin such as your fine lines, wrinkles and pigment changes. Focused Ultrasound Therapy addresses the deep skin layer and the foundational layer as addressed in cosmetic surgery.
The procedure has been demonstrated safely in clinical studies and tens of thousands of treatments have been performed safely worldwide. In addition, ultrasound energy has a proven track record, with use in the field of medicine for more than 50 years.
A full face treatment takes 45-60 minutes and a partial face or brow lift treatment can take around 30 minutes. With no downtime.
Ultherapy® is an entirely non-invasive procedure and as such, there is no recovery or downtime required. You’re able to return to your normal activities right away, and there are no special measures you need to take.
Ultherapy® addresses mild to moderate loose or sagging skin. Specifically, by reconditioning and renewing the skin from within. Which in turn reduces excess skin to give a more refreshed, youthful appearance look overall.
You may see some initial effects but the ultimate lifting and toning will take place over 2-3 months. This happens because old and tired collagen is replaced with new more elastic collagen. As this collagen-building process continues, further improvements can appear up to 6 months following a procedure.
An Ultherapy® procedure will give you fresh young collagen for up to 12-18 months. However, skin continues to age.
Most individuals only need one treatment. However, having more than one treatment is also recommended to maintain and rejuvenate the body’s own biological response to the ultrasound and collagen-building process.
At Di-Or clinic we recommend having an Ultherapy between 18-24 months.
Ultherapy® is more like an “uplift” for your face. While it is not a replacement for surgery, it is a highly effective option for those looking to prolong the effects of cosmetic surgery or those not ready for a face lift.
SKIN NEEDLING
Collagen induction therapy, also known as Microneedling, Dermarolling, or Skin Needling, is a cosmetic procedure that involves repeatedly puncturing the skin with tiny, sterile needles.
Skin Needling or Dermal rolling punctures the skin to stimulate the production of collagen and elastin which helps heal and rejuvenate the wounded skin.
Depending on the condition treated it may take 10-60 minutes to complete the procedure. A minimum of six weeks is recommended between two treatments as it takes that long for new natural collagen to form.
Yes. It’s considered effective in treating minor scarring related to acne, wounds, and aging. You’ll likely notice brighter, firmer skin, too. Ideal results are achieved after multiple sessions. Microneedling is far more effective than at-home rollers.
It can be painful so Skin Therapists will apply a numbing cream on your face before your treatment.
No skin enhancement procedure is permanent. This is important because Skin Needling creates microscopic injuries in the skin in order to stimulate the body’s natural healing response. It is the healing process that produces improved-looking skin.
Recovery after this treatment depends on the length and density of the needles and of the rollers used. There will be redness of the skin in appearance for approx. 24-48 hours, much like a sunburn with some minor bleeding and very occasionally some mild bruising. The healing process takes 4-7 days post treatment.
MESOSCIENCE by SKEYNDOR
Based on the fundamentals of scientific cosmetics and on the latest advances in electrotherapy, Mesoscience from Skeyndor is one of the most complete Mesocosmetics tools on the market, bringing together the different skin permeation techniques in current use to boost the penetration of the active ingredients for your skin.
LED LIGHT THERAPY
At Di-Or Clinic we perform 4 unique LED Light Therapies – Red, Yellow, Blue and Green.
This will be discussed at your consultation with one our Skin Therapists who will advise on the best LED Light Therapy for your needs.
LED light therapy emits light at specific low level wavelengths and frequencies that can penetrate the skin. Each light color targets specific cells and so each has its own results.
Red light stimulates collagen production to treat wrinkles, scars and ageing.
Blue light specifically targets acne bacteria by removing the bacteria to improve skin texture.
Yellow light is the deepest penetrating medical grade treatment and targets wound healing, collagen induction, rosacea, redness and skin rejuvenation and hydration.
Green Light targets dark circles, pigmentation, broken capillaries and sunspots. It also calms irritated or over-stimulated skin
White light reduces redness from inflammation.
Yes. According to some. An LED facial, aka Color Light Therapy, uses four clinically proven wavelengths of UV-free LED lights that claims to boost collagen production and treat existing acne and wound healing.
LED Light Therapy varies according to the type of LED light you’re having and is also based on individual results. The following will give you an estimation of time and results.
Everyone reacts differently, depending on their age and the condition of their skin.
In general, best results are achieved over an 8-12 week period. It is recommended to start with a commitment of 15 minutes, which is the maximum time for Red Light Therapy, at least 3-5 times per week for the first 1-4 weeks.
Everyone reacts differently, depending on their age and the condition of their skin.
In general, best results are achieved over an 8-12 week period. It is recommended to start with a commitment of 15 minutes, which is the maximum time for Yellow Light Therapy, at least 3-5 times per week for the first 1-4 weeks.
Everyone reacts differently, depending on their age and the condition of their skin.
In general, best results are achieved over an 8-12 week period. It is recommended to start with a commitment of 22 minutes, which is the maximum time for Blue Light Therapy, at least 3-5 times per week for the first 1-4 weeks.
Everyone reacts differently, depending on their age and the condition of their skin.
In general, best results are achieved over an 8-12 week period. It is recommended to start with a commitment of 15 minutes, which is the maximum time for Green Light Therapy, at least 3-5 times per week for the first 1-4 weeks.
No. LED Light Therapy is completely non-invasive and does not hurt.
LEDs do not contain ultraviolet rays. Therefore they are safe for regular use. LED light therapy doesn’t cause burns compared to other anti-aging treatments. It is safe for all skin types.
According to the studies and tests from some laboratories, LED lights are safe
not harmful to people’s skin. LED lights are eco-friendly and clean light sources that virtually do not lead to any UV radiations. The high quality LED lights are very significant to ensure the safety and health.
THERMOLIFT RADIO FREQUENCY (RF) / SKIN TIGHTENING
Thermolift radio frequency is the process where skin is heated using radio frequency waves. This causes an immediate tissue retraction and tightens the skin. By heating the dermis it stimulates the bodies natural production of new collagen and elastin proteins formation. The improved circulation enhances blood and lymphatic flow which results in tighter firmer skin
All areas on the face and body can be treated. Most popular areas are face, chin, neck, arms, stomach, inner thighs and décolletage.
Yes. The treatments are non-invasive, which means it does not penetrate the skin. The treatment stimulates the body’s natural processes to produce collagen and elastin to tighten the skin.
Depending on the sensitivity of your skin, you may feel a heated sensation during the treatment, however pain is typically minimal for most patients.
You will see immediate results from the first session. Skin will be more hydrated, firmer and smoother. We recommend a course of treatments so your results continue to improve with each session.
We recommend a course of 8-10 treatments. Results are evident immediately after the first session but continued treatments are beneficial as collagen production is continually stimulated.
Each session takes between 30 – 60 mins depending on the area to be treated.
DERMAL FILLERS
Most side effects will occur within 24 hours or immediately post treatment. Immediate side effects usually disappear within days. These might include, swelling, bruising, redness and tenderness. However, depending on the type of dermal filler used, it can take a few weeks. All our injectors are available for follow-up consultations if you have any concerns.
For legal reasons, we are unable to publish the brand names of prescription medicines such as dermal filler. We only use the market-leading brands. At your complimentary consultation, your Skin Therapist can discuss the options available to you.
Avoid vigorous physical activity or any large intakes of alcohol for 24 hours as this increases the risk of bruising. Aspirin and Vitamin E should not be taken one week before the treatment.
At your complimentary consultation the Skin Therapist will determine the correct dosage you will need.
Dermal Fillers feel like a slight pinch, and you may experience slight pressure or a ‘stinging’ sensation as the product is being injected. Everyone is different and it all depends on your tolerance and on the treatment area.
Dermal fillers can last up to three to six months and in some cases longer. Lips are a high activity area as we use them all the time, this can impact how long the results will last. Please speak to your Skin Therapist about this.
DIODE LASER HAIR REMOVAL
Depending on your hair and skin type and the area being treated, you will usually require treatments at 4-6 week intervals. Each part of the body has a different hair growing cycle, so the hair loss will vary depending on what phase your follicles are in at the time of treatment. However at least 10 treatments are required for a permanent result.
Before your appointment, we ask that you shave the area between 12-24 hours before your treatment Avoid chemical peels or laser resurfacing. Exfoliate to remove any dead skin build up. Ensure no residue fake tan is present on the skin Avoid excessive sun exposure on area being treated two weeks prior (including solariums or tanning drugs). Avoid using topical creams/moisturisers, perfumes to the area being treated before appointment. Do not wax or pluck hairs four weeks prior to laser treatment
Because we use only the newest and latest most advanced medical grade Diode Lasers we can treat medium to darker skin tones with the safest, most effective results. Our laser technicians use the Fitzpatrick Classification Scale to determine your skin type at consultation, allowing for the most suitable machine to be selected for your hair removal treatment. Your laser technician will assess your skin at each consultation and treat you using the most appropriate settings for your skin type and recent results. Your settings will change throughout the course of your laser hair removal treatments to ensure optimal results.
One of the benefits of laser hair removal is that the treatment is virtually painless, especially compared to waxing. Each pulse lasts less than second, producing a slight tingling feeling. In particularly sensitive areas, such as the upper lip, it may feel like a rubber band snap on the skin. Our advanced cooling machines used in all laser treatments cools your skin before, during and post treatment to minimise any discomfort.
Unfortunately, blonde, grey/white and some types of red hair do not respond to treatment. Laser hair removal cannot treat these colours as they do not produce any pigment. Therefore, the laser will not be able to attract hairs of this colour and will essentially miss them.
There are no conclusive studies on laser being safe or unsafe for pregnant or breastfeeding women. If you have any concerns about proceeding with Laser Hair Removal please consult your doctor.
We use the medical grade Candela GentleLase Pro and GentleYag Pro which are the most advanced technology to achieve the most advanced results. Our advanced cooling machines used in all laser treatments cools your skin before, during and post treatment to minimise any discomfort.
A Female Brazilian treatment includes the removal of all hair from the entire pubic area, excluding the anus.
No, unfortunately we cannot put our laser technology over the top of tattoos.
Depending on your hair and skin type and the area being treated, you will usually require treatments at 4-6 week intervals. Each part of the body has a different hair growing cycle, so the hair loss will vary depending on what phase your follicles are in at the time of treatment.
WAXING
Everyone is different however, after your first waxing, the results can last 3 to 6 weeks depending on the individual’s hair re-growth rate. In most cases, hair growth is minimal during the first couple of weeks and increasingly more noticeable from 3-6 weeks.
Depending on how quickly or coarsely your hair grows back it’s best to wait approximately 3-4 weeks between waxing.
Everyone is different and this depends on each individuals pain threshold as well as what part of the body is being waxed. Open pores allow for a less painful experience as the hair follicle is easily removed from the pore. Whereas, a tight pore will hold onto the follicle, making waxing more difficult. So keep your skin moisturised and your body hydrated by drinking plenty of water H2O.
COSMETIC TATTOOING
Micropigmentation, otherwise known as Cosmetic Tattoo, is a form of semi permanent makeup where minute particles of coloured pigment are implanted below the epidermis into the dermis layer of the skin using a precision device. After the skin has healed, the pigment will stay within the skin, breaking down and fading over time dependent on client’s age, skin type, lifestyle, skincare routine, and quality of aftercare.
Sebum in the skin will over time merge the hairlike strokes to form a light shadow. Microblading with a hand tool deposits pigment in the epidermis which is the upper layer of the skin, the whereas Micropigmentation with our device deposits pigment in the dermis which is the lower layer of the skin. If you have already had Microblading come in for a consult to discuss options using our Micropigmentation device.
We take every precaution necessary to ensure our procedures are as pain free as possible. We use a medical grade topical numbing cream as well as a liquid anaesthetic throughout the treatment to minimise discomfort.
There is no down time with Microblading.
Depending on your age, skin type, lifestyle, skincare routine, and aftercare, the pigment can last up to 2 years but we recommend a yearly colour refresh to keep them looking great.
During your consultation with our Beauty Therapist we discuss your general health to ascertain that you don’t have any skin diseases or infections in the area to be treated.
Clients should not undergo these treatments if they are: Pregnant, are Diabetics and people with some Heart conditions.
Please inform your Beauty Therapist of any medication you are taking, and if in doubt seek medical advice.
FAT FREEZING (CRYOLIPOLISIS)
Cryolipolysis (commonly known as fat freezing) is a breakthrough, non-invasive procedure that uses a controlled cooling technology to permanently kill fat cells, without surgery. It’s the most effective non-surgical way to permanently remove stubborn pockets of fat that are resistant to diet and exercise.
A special vacuumed applicator is applied to an area of the body and a controlled cooling technique lowers the treatment area to -9C. Cooling energy treats the fat layer without any damage to surrounding cells. As fat cells cannot survive at this temperature, these fat cells crystallise, die and over a period of 12 weeks naturally eliminate from the body. The result is up to 20-30% of permanent fat cells die in treated areas!
At Di-Or Clinic we use Clatuu 360° technology. It is the most technologically advanced cryolipolysis and fat freezing system available today, killing up to 30% of fat cells with each treatment, with results starting from 6 weeks.
Clatuu has dual applicators which allow us to treat two areas at once along with the world’s first patented 360° cooling applicators for more effective fat reduction.
Cryolipolysis is most effective in people who have stubborn pockets of fat that are resistant to diet and exercise. It does not appear to be effective in people who have large amounts of fat to lose. So if you are within 15 kilos of your ideal weight and have fat pockets that can be grabbed, then fat freezing may well be the treatment for you.
At your initial complimentary consultation, our Skin Therapists /Body Experts will be able to advise if fat freezing is appropriate for you.
Cryolipolisis is safe to use all over the body and face. These are some of the areas that can be treated: Double Chin, Arms, Love Handles, Abdomen, Inner Thighs, Outer Thighs, Banana Rolls, Knees, Back Bra Strap.
Yes. The treatment is medically proven to permanently eliminate 20-30% of fat cells with each treatment in treated areas. The results are visible and speak for themselves.
Once crystallized, the fat cells slowly break down and are transported through the lymphatic system to the liver where they are processed out of the body as waste. Once the treated fat cells are gone, they are gone for good. As long as you maintain your weight with your normal diet and exercise, your long-term results should remain stable.
Yes. The treatments are non-invasive – meaning the treatment does not penetrate the skin so there is no risk of infection or complication. Our equipment is medical grade and registered on the Australian Register of Therapeutic Goods (ARTG).
Results can start to show as quickly as 6 weeks, with optimal results being seen at the 12th week mark.
As the cooling begins during the first few minutes, you will feel pressure and intense cold. This soon dissipates as the area becomes numb. Many people read, watch videos, work on their laptop, or even take a nap during their treatment.
Each treatment takes around 45-60 minutes.
Yes, you can. The procedure is completely non-surgical, so typically you can return to normal activities immediately. As surgery can lead to months of discomfort and disruption to life, Cryolipolysis is rapidly becoming a popular alternative to traditional liposuction.
No. There are only 3 machines registered as safe and approved for consumer use on the ARTG: Clatuu, Coolsculpting & Cooltech. Clatuu is the most technologically advanced cryolipolysis system available today, allowing for faster, more effective fat reduction.
At Di-Or Clinic we use the latest machineryand technology to get the best results. Our experienced Skin Therapists/ Body Experts consistently perform fat freezing treatments daily. Our approach and results are second to none!
CUSTOMER SERVICE FAQs
Please direct your feedback to info@diorclinic.com.au and we will have a member of the clinic team contact you to discuss further.
Yes, prepaid sessions do expire. If you purchase less than 10 treatments you will have 12 months to use them. If you purchase 10 or more treatments, you’ll have 18 months to use them.
You can prepay your treatments over the phone or directly by presenting yourself at the clinic.
We will match competitor pricing however there are some terms and conditions that need to be considered. Please contact Di-Or Clinic to discuss further.
There is no refund on pre-pays and they are not transferable to other individuals or treatment areas.